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Message from our Leaders

Pathways to Progress

Driven by Purpose

A Lasting Legacy

Supporting Independence

Bill’s Story

Supporting our Future Youth

Juan’s Journey

Bridging Barriers

Jaylin’s Story

Preparing for the Path Forward

Building Strong Teams

Quality Improvement Update

Charting a Better Path

Enhancing How we Listen

Creating Clarity and Accountability

Empowering Staff to Lead Improvement

A Culture of Continuous Improvement

Our People

Employee Engagement Dinner

Service Award of Excellence (Individual)

Service Award of Excellence (Group)

Service Award Recipients

Banyan by the Numbers

Corporate Profile

Locations

2024-2025 
Annual Report

2025-2026 ANNUAL REPORT

Banyan by the Numbers*

Total Revenue

Ministry of Children, Community & Social Services

Ministry of the Attorney General

Ontario Health - Home and Community Care Support Services

City of Hamilton

Other Revenue

Program Fees

United Way

Expenses by Population Served

Supporting Youth

Helping Audits

Family Services

Clients Served in 2025-2026

Service Hours by Program

Adult Violence Prevention Programs

Alternative 
Dispute Resolution

Arrell Youth Centre (AYC)

Bridge Program

Community Youth Justice Clinical Support

Developmental Services (Adult Protection Worker Services-APSW)

Extended Domestic Supports Services (EDSS)

Family Counselling

George R. Force (GRF)

Grocer-Ease (GE)

Parent/Adolescent Conflict Program (PAC)

Partner Assault Response Program (PAR)

Peninsula Youth Centre (PYC)

Reintegration Services

Section 34 Assessments

Self-Understanding And Regulating Emotions (SURE) Program

Stop Now And Plan (SNAP®)

Transitional Housing Program (THP)

Young Parent Program (YPP)

Number of Clients Served Year-Over-Year

8% Increase from 2024-2025

30% Increase from 2023-2024

42% Increase from 2022-2023

23% Increase from 2022-2021

%

5-Year Growth in Clients Served (2021-25)